Shipping Policy

VERIFICATION

A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.

Delivery: Delivery Time = Processing Time + Shipping Time. 

PROCESSING

It normally takes 3-7 business days for us to process your order and the handmade boots need more days.If there is a holiday, the processing time will be extended and we will notice it on website.

 

We'll ship out the parcel very soon after the order prepared, and a notification E-mail will be sent to your E-mail box to inform you the shipping information, such as the tracking number, carrier and so on. Since we have made to order. If you cancel the order over 24 hours. We need to charge you 30% product amount. If you cancel the order over 48 hours. We need to charge you 50% product amount. Sorry for any inconvenience.

SHIPPING POLICY

Standard shipping and expedited shipping are available

Shipping Policy
 Major Asian, European and American countries such as Japan, America, United Kingdom and Australia 

Standard Shipping Expedited Shipping
Shipping Time 7-10 Business Days

5-7 Business Days

Shipping Cost The shipping cost will be automatically calculated according to your address
Other Areas or islands
Such as Jersey and Puerto Rico
Standard Shipping
Shipping Time 10-15 Business Days
Shipping Cost The shipping cost will be automatically calculated according to your address  
If there is a holiday, the delivery time will be extended. We will inform you on the website

TRACK YOUR ORDER   

We'll send the tracking number to you by email as soon as possible when we ship out your parcel. Also, you can click track order to check your order

If you have any queations and concerns, do not hesitate to contact us at novamemeofficial@outlook.com, we would like to hear from you